Right now, they don't have access to the frequency itself. As noted in the article, that is supposed to change and return to the level of intercommunication that there was previously.
Administrative Supervisors who can't respond into the field. EMTs promote to Sergeant, but have to get their paramedic certification to lateral and become Lieutenants, opening up further upward promotion opportunities.
A water main break and subsequent sink hole in front of EMS Station 17 has forced the relocation of their units. The BLS are being relocated to EMS Station 18 (former BTRG quarters) and the ALS to EMS Station 55.
FF Paul Hashagen, R*1 (ret.) has written a new book highlighting the inception and the first decade of Rescue 1. I just received mine, but unfortunately I have quite the reading list until I can get to it. Nevertheless I'm very excited for this newest edition...
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