B-HEARD, - Behavioral Health Emergency Assistance Response Division,
https://www.politico.com/news/2023/04/17/mental-health-crisis-response-pilot-new-york-00091858
'Staffing on the EMS side, which is handled by the FDNY through internal recruiting, includes one captain, 13 lieutenants and 50 emergency medical technicians and paramedics.'
'Fifty-four percent of people assisted by B-HEARD teams were brought to a hospital during the 2021-2022 fiscal year, compared to 87 percent of people who received the traditional emergency response of police and EMS, according to city data.'
Thirty-six percent of people were connected to care in their communities, such as mental health and substance use services, counseling and peer support.