FDNY COMPUTER ASSISTED DISPATCH SYSTEM
- Thread starter 68jk09
- Start date
- Joined
- Aug 25, 2009
- Messages
- 28,280
- Joined
- Apr 25, 2008
- Messages
- 640
What will be different in quarters, on the rigs and for the FADs?
Well in quarters and rigs system isn’t working like old was.
Runs received in quarters have assignments wrong. First due companies missing on ticket, etc..
On rig 10-84 not shown on other rigs MDTs, can’t go 10-8 on MDT, can’t put dispositions on MDT. Everything through dispatchers
Runs received in quarters have assignments wrong. First due companies missing on ticket, etc..
On rig 10-84 not shown on other rigs MDTs, can’t go 10-8 on MDT, can’t put dispositions on MDT. Everything through dispatchers
Bulldog
Bulldog
- Joined
- Apr 16, 2008
- Messages
- 2,305
Imagine that! A new system that's got just as many problems or more than the old one, you would think that the people designing it working contact nor testing in the real world!
- Joined
- Jun 27, 2017
- Messages
- 1,179
Is Starfire running in parallel until they get things debugged? What is the new software going to do better?
- Joined
- Apr 13, 2012
- Messages
- 9,383
Is this why over the last few days I’ve heard companies telling dispatch (more than normal) they’re 10-84 at the box? I just thought a lot of MDTs were down across the city.
Another article on FireCAD dated 8/10/21
statescoop.com
Quote from article: “So far the system is working with just a few minor bugs”. bf231 comments in reply#4 don’t sound like “minor bugs”.
FDNY replaced its 45-year-old computer system | StateScoop
Officials said the new platform is more reliable and has new features that make it easier to respond to changes in the environment.
statescoop.com
Quote from article: “So far the system is working with just a few minor bugs”. bf231 comments in reply#4 don’t sound like “minor bugs”.
- Joined
- Apr 25, 2008
- Messages
- 640
- Joined
- Jun 27, 2017
- Messages
- 1,179
Is this the same Accenture entity that was just involved in a ransomware attack? If so, was FDNY affected?
- Joined
- Sep 25, 2013
- Messages
- 914
Starfire was designed in a time of mainframe computers and punch card programming before personal computers, touch screens, internet or cell phones. It out-lasted many CAD systems that were installed later and became obsolete sooner. It remained operational into times and technologies that were unimagineable in its early days.
- Joined
- Jun 27, 2007
- Messages
- 3,470
Lately Chicago has been having trouble with its radio and dispatch system, telling companies to monitor the radio as well as switching to fireground frequencies for dispatch.
- Joined
- Nov 2, 2020
- Messages
- 1,088
Nothing will ever outdo the expertise of the dispatch personnel who knew every street within their borough, knew the status of the companies within their borough and had foresight to plan ahead with incoming alarms. No computers, no wizardry, just common sense and great knowledge. Those were the days!
- Joined
- Jun 27, 2017
- Messages
- 1,179
Agreed. Back then, dispatching was as much a social event as a job. It was always impressive to those guys in action. Now, such talent is only useful for deciding barroom bets when a smart phone is not handy.
- Joined
- Jun 27, 2007
- Messages
- 3,470
My uncle was a dispatcher @ Boston's FAO on the Fenway in the 60-80's time frame. Those guys knew who went before the box even finished at the office. No computers, just a piece of paper and a pencil occasionally.
"memorymaster", I'm with you 100 % in that. Those dispatchers were amazing and were the strongest link in the chain that held it all together.
Anyone not familiar with their abilities should listen to some of those FDNY War Years audios out there. I think some are posted on this site. I bought a set of audio cd's years ago. I've played many over and over many times. But I'm still amazed every time I hear those guys who held it all together.
We are Very Proud to have some of those GREAT FDNY Dispatchers as members here on this site.
It wasn't just the War Years either. It continued into the 1980s and somewhat into the 90s, as different neighborhoods of the city began to burn on a regular basis.
I remember visiting a couple of FDNY Dispatch Offices (before the merger into the combined 911 center in the Bronx). It was non stop activity and those dispatchers performed like perfect athletes in the Olympics, every day, every hour, and every minute that passed by.
You guys did a GREAT JOB.
"Leave the car fire ill find you an occupied building fire"
