FDNY dispatch policy

[chicago2008]

Can the FDNY fire alarm offices automatically upgrade the initial call for a fire (called a still alarm in Chicago) to a working fire response if multiple callers are reporting a fire at the same address? CFD and several suburban Chicago dispatch centers do this.

 

[FDNY Response Videos]

In essence, yes. Dispatchers are able to “Load Up the Box” based on information they receive (dispatcher signal 10-30) which assigns nearly the same response as the transmission of a 10-75.

In addition they are able to enhance other responses for collapses, water rescue incidents etc with a variety of response matrices, i.e. Major Technical Matrix & Water Rescue Matrix.

This is not nearly an exhaustive explanation to answer this question, but I’ll leave that to the other members of the site.

 

[lfdlt31]

I think I read somewhere that technically the FDNY dispatcher is the IC until the arrival of the first unit and can upgrade a response as they see fit if they receive additional information

 

[RES551CUE]

I think I read somewhere that technically the FDNY dispatcher is the IC until the arrival of the first unit and can upgrade a response as they see fit if they receive additional information

Makes sense.